Account & Data Deletion

How to request deletion

NESH doesn't yet have a self-service "delete account" button in the app. To delete your account, email contact@nesh.pro from the email address on your account (or state the phone number your account is registered under) with the subject "Delete my account". We'll confirm your identity and process the request.

What gets deleted

• Your profile — name, phone number, email, profile picture, bio
• Verification documents (ID scans, selfies)
• Saved addresses
• Device tokens (push notifications stop immediately)

What we keep, and why

Chat messages you sent to another user remain visible to that user (deleting your account doesn't delete their copy of the conversation) but are no longer linked to an active profile of yours. Invoice and transaction records tied to a completed job may be retained in minimal, de-identified form for accounting and legal-compliance purposes. We don't keep anything longer than we're required to for those purposes.

Timeline

We aim to process deletion requests within 14 days of confirming your identity.

Related

See our Privacy Policy for what we collect and why.